IT Specialist - Technical Support & System Maintenance

Join ES Manufacturing (M) Sdn Bhd as an IT Specialist in the vibrant heart of Badung, Bali! We are seeking a detail-oriented and proactive professional to support and maintain our company’s IT infrastructure, ensuring seamless operations across a diverse range of systems and applications. In this role, you will be the backbone of our IT team, providing technical support to our employees and ensuring our systems run smoothly. This is an exciting opportunity to work in a dynamic and innovative environment, contributing to the success of a leading manufacturing company in Bali.

As an IT Specialist, you will be responsible for a wide range of tasks, including troubleshooting hardware and software issues, managing user accounts and permissions, and ensuring the security of our IT systems. You will work closely with our team to implement and maintain our IT policies and procedures, and you will be expected to stay up-to-date with the latest technological advancements. With a competitive salary of Rp 8,000,000 - Rp 12,000,000 per bulan, this is a fantastic opportunity to join a reputable company and make a significant impact on our operations.

📋 Tanggung Jawab Pekerjaan

• Provide technical support to employees, including troubleshooting hardware and software issues.
• Manage user accounts and permissions, ensuring the security of our IT systems.
• Monitor and maintain our IT infrastructure, including servers, networks, and workstations.
• Install, configure, and maintain software applications, ensuring they meet the needs of our users.
• Implement and maintain IT policies and procedures, ensuring compliance with industry standards.
• Stay up-to-date with the latest technological advancements and trends.
• Provide training and support to new employees, ensuring they are familiar with our IT systems and policies.
• Work closely with our team to ensure the smooth operation of our IT systems.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in a similar role, preferably in a manufacturing or industrial environment.
• Strong knowledge of Windows Server, Active Directory, and network protocols.
• Experience with ITIL or other IT service management frameworks.
• Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Administrator Associate are a plus.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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